Up To Date

Verified With State Laws Very Big Brand

Verify With Us

Read more

2. Exceptions — Refunds & Exchanges

  1. Email admin@dessertzmenu.com with:

    • Your order number

    • Photo evidence of the issue

    • A brief explanation of the problem

  2. Our Customer Support team will review and respond within 3-5 business days.

4. Refund Processing

  • Approved refunds will be issued to the original payment method within 7–14 business days, depending on your bank or payment provider.

  • Shipping and handling fees are non-refundable unless the return is due to our error.

5. Non-Returnable Items

The following items cannot be returned or refunded under any circumstances:

  • Opened or partially used cannabis products

  • Products without original packaging or altered seals

  • Products returned after the allowable contact timeframe

  • Gift cards and promotional items

6. Policy Changes

We may update this policy from time to time to comply with industry regulations or improve customer experience. All changes will be posted on this page with a revised Last Updated date.

Dessertz Policy